m71 Privacy Policy

Personal Information You Provide

When you create an account, make a deposit, or contact our support team, you voluntarily share personal information with us. This may include:

• Full name, date of birth, and gender
• Email address, phone number, and residential address in Bangladesh (e.g., Dhaka, Chittagong, Sylhet, Khulna)
• Username and account password (stored in encrypted form)
• Identity verification documents required for KYC compliance (e.g., National ID card, passport)

Automatically Collected Data

When you visit and interact with m71, our servers and analytics systems automatically record certain technical data, including:

• IP address, device type, and operating system
• Browser type, language preferences, and session duration
• Pages visited, games played, bet history, and click-stream data

m71 uses the information we collect for specific, legitimate purposes related to providing and improving our platform. Your data helps us to:

• Verify your identity and maintain account security across our platform
• Process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard
• Deliver personalised game recommendations, promotions, and bonus offers tailored to your activity
• Comply with responsible gaming requirements, detect problem gambling patterns, and enforce 21+ age restrictions
• Prevent fraud, money laundering, and other illegal activity on our platform
• Improve site performance, customer experience, and product features based on usage analytics

m71 does not sell your personal information to third parties. We share data only in the following limited circumstances:

• Payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard) to complete financial transactions securely
• Identity verification and fraud prevention service providers, bound by strict confidentiality agreements
• Regulatory or law enforcement authorities, where we are legally required to disclose information

All third-party partners engaged by m71 are contractually required to handle your data in accordance with applicable privacy standards and to use it only for the specific purposes for which it was shared.

Deposits and withdrawals on m71 are processed through trusted payment gateways including bKash, Nagad, and Rocket — mobile financial services widely used by players across Dhaka, Chittagong, Rajshahi, Barisal, Rangpur, Mymensingh, and all of Bangladesh. Financial transaction data is transmitted using SSL encryption and is never stored in plain text on our servers.

Your complete card or mobile wallet credentials are never stored directly by m71. We rely on PCI-compliant tokenisation methods through our payment partner integrations to ensure your financial data remains protected at all times.

m71 uses cookies and similar technologies to enhance your experience and deliver relevant content. The types of cookies we use include:

• Essential cookies — required for the platform to function correctly, including session management and security tokens
• Analytics cookies — help us understand how players navigate m71 so we can improve usability and content relevance
• Preference cookies — remember your language, currency, and display settings between visits

You may adjust cookie preferences through your browser settings at any time. Disabling essential cookies may impact platform functionality. We do not use cookies to track your activity on third-party websites.

m71 employs industry-standard SSL encryption across all data transmissions to and from our platform. Account passwords are stored using one-way cryptographic hashing — our staff cannot read your password in plain text, and neither can any third party who might obtain our database.

We conduct regular internal security reviews, access controls, and staff training to minimise the risk of unauthorised data access. In the unlikely event of a data breach that affects your personal information, m71 will notify affected users promptly and take all necessary remedial steps.

We retain your personal information for as long as your account remains active and for a reasonable period thereafter as required to fulfil legal, regulatory, or operational obligations. If you close your m71 account, we will retain transactional records and identity verification documents for the minimum period required by applicable law, after which they are securely deleted or anonymised.

Game session logs and betting history are retained for a period of up to five years for dispute resolution and compliance purposes. Analytics data that cannot identify you individually may be retained in aggregate form indefinitely to support platform improvement.

m71 respects and upholds the privacy rights of all players. As a registered user, you are entitled to:

• Access — request a copy of the personal data m71 holds about you
• Correction — ask us to correct inaccurate or incomplete personal information in your account
• Deletion — request erasure of your personal data, subject to our legal retention obligations
• Portability — obtain your data in a structured, machine-readable format where technically feasible
• Objection — opt out of marketing communications and non-essential data processing at any time

To exercise any of these rights, please contact our support team at [email protected]. We will acknowledge your request within 72 hours and aim to resolve it within 30 calendar days.

m71 may display content or promotional material that references third-party game providers such as Pragmatic Play, Evolution Gaming, Spribe, and NetEnt. While we take care to partner only with reputable providers, m71 is not responsible for the privacy practices of these external parties. We recommend reviewing the privacy policies of any third-party service you engage with independently of our platform.

m71 is strictly an adult platform. Our services are intended exclusively for users aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that a user under 21 has registered an account or provided personal information, we will promptly close that account and delete all associated data. If you believe a minor has accessed our platform, please notify us immediately at [email protected].

m71 may update this Privacy Policy from time to time to reflect changes in our services, applicable law, or data-handling practices. When we make material changes, we will update the 'Last Updated' date shown at the top of this page and, where appropriate, notify registered users by email or via an in-platform notice.

Continued use of m71 after any policy update constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how we protect your information.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way m71 handles your personal data, please reach out to our dedicated support team. We are committed to responding promptly and resolving your concerns in a fair, transparent manner.

Email: [email protected] — available 24/7 for privacy enquiries, data access requests, and account support.